Introducing JABB: Real-Time CX Intelligence for Every Business
What is JABB?
JABB is a real-time customer experience (CX) intelligence platform. Trained evaluators — called JABBers — visit establishments across any sector and submit structured evaluations through the JABB mobile app. Scores flow instantly into business dashboards, delivering actionable insights to owners and managers.
How it works
- Evaluate — JABBers complete Quick JABBs: short CX evaluations across five entity types (location, product, app, website, call support).
- Score — Each submission is analysed by AI and assigned a quality score. Scores feed a real-time intelligence engine.
- Act — Business owners receive PNIF analysis, sentiment mapping, and insight reports through their dashboard.
Who benefits?
- Business owners gain an honest, third-party view of their customer experience.
- JABBers earn JABBeez reward tokens for every quality review they submit — redeemable in the JABB Reward Store.
Get started
Download the JABB mobile app and start your first evaluation today.