01 · Capture · Voice of the customer

JABB App

Voice of the customer in 30 seconds, rewarded.

Scan. Speak. Earn.

A QR code at the counter, and the customer shares feedback by voice, photo or text. No download. Every review earns them JABB Coins.

MillionsJabbers
#4Morocco App Store
30 sPer review, on average
3×More responses than a survey
JABB App

Collect feedback, friction-free

A simple QR code is all it takes to get customers talking, reward them, and help you act.

01Starting point

One scan at the counter

The customer scans the QR code at your location and shares feedback with no download required. They can respond in Darija, French, Arabic, or English.

  • One QR code per site
  • No app to install
  • At the counter or on the receipt
02In practice

Feedback is fast

The customer leaves a rating, voice note, photo, or free text. AI-guided questions help go deeper and structure every response.

  • Voice, photo, text, or rating
  • AI-guided response
  • In the customer’s language
03What you get

Useful, trackable feedback

You get a continuous flow of structured feedback by site, team, hour, and channel. The customer earns JABB Coins, knows their feedback was received, and is notified when you act.

  • Structured feedback, ready to process
  • JABB Coins to bring them back
  • Customer notified when action is taken
JABB App

What changes

A voice that no longer gets lost

Every review comes through, timestamped and tied to the right site, instead of disappearing into the void.

A reason to come back

JABBeez are spent with you: the reward becomes a new visit.

30 seconds, frictionless

No app to install to leave feedback: scan a QR, speak, done.

Verified reviews

GPS, timestamp, photo and AI quality score: no fake review reaches your dashboard.

Capture

All features

Voice of the customer in 30 seconds, rewarded.

1One QR code per location

Each site gets its own unique QR. Customers scan and share feedback in seconds, with no app to install.

2Multimedia feedback

Rating, voice note, photo or free text: the customer chooses, in Darija, French, Arabic or English.

3AI-guided questions

To go deeper, AI asks the right questions and structures every response automatically.

4JABB Coins & XP

Every review earns coins and XP, redeemable at partner merchants. Customers have a reason to come back.

5Mystery shopping missions

The most experienced Jabbers unlock paid audit missions, in service of JABB CX.

6Feedback received, action notified

The customer knows their feedback was received, and is notified when the company acts. Trust gets built.

7WhatsApp & call agent

Inbound and outbound collection, proactive at every stage of the journey, where your customers already are.

8Built-in fraud protection

AI vision on receipts and proof. Coins become merchant coupons: cheating gets you nowhere.

9Trilingual by default

French, Arabic and English across the app, the WhatsApp agent and reports.

JABBeez

Fuelled by JABBeez.

The reward token that keeps your dashboard alive. Contributors earn, redeem, and come back — your data never dries up.

StoresWebsitesAppsProductsCall centerWhatsApp

How it works

01

The customer scans

The QR code is placed on the counter, table, receipt, or packaging.

02

They speak in 30 seconds

Rating, voice, photo, or text, guided by AI, in their language.

03

They earn JABBeez

Validated by the Golden Proof Protocol, redeemable for coupons.

04

You act

The feedback lands in JABB VOC, structured, scored, and ready to process.

JABB App

In pictures

JABB App

Who it's for

Restaurants and cafés
Retail and franchises
Bank branches
Clinics and labs
Hotels
Gyms

Frequently asked questions

No. They scan the QR code and leave feedback from their browser. The app is only useful for tracking and spending their JABBeez.

The company sets its reward campaigns in JABB VOC. JABBeez are redeemed for coupons at partner merchants, often yours: the reward becomes traffic.

A few minutes. The QR code is generated on signup, then printed on a tabletop display, sticker, or receipt.

Yes. Logo, cover image, questions and coupon visuals can all be configured from the dashboard, with no development required.

Voice of the customer in 30 seconds, rewarded.

2-hour scoping workshop, 3-month pilot, scale-up based on results.