Commercial real estate
Tenant Experience
Shopping centers and business parks: you listen to both visitors and tenant brands. Keeps measures traffic, AI Experiences activate the mall, and each tenant sees its perceived performance. Mix and renewal decisions are backed by data.
Challenges
Uneven traffic across zones
Tenant brands that don’t see the landlord’s value
Visitors who don’t come back
What we measure
TrafficServicesCleanlinessSecurityLandlord perceived performance
What it changes
Tenant mix and lease renewals.
Who speaks : Tenant brands and visitors
KPIs tracked
Traffic by zone
Visitor satisfaction
Tenant satisfaction
Time spent
Typical scenario
The east wing of a shopping center remains under-visited. Keeps maps traffic, an AI Experience is installed at the wing entrance, and footfall in the area is measured week after week.
