Hospitality

Hotels, riads, resorts: fix issues during the stay, before the online review. JABB captures the voice of the customer at every service point, and Sonar tracks your reputation across travel platforms.

What hurts

Negative reviews posted after departure

International guests

Many services to coordinate

What JABB brings

In-stay alerts

Google and TripAdvisor tracking

Score by service

Products used

JABB App

Voice of the customer in 30 seconds, rewarded.

Sonar

Listening to the web and social media.

JABB VOC

The real-time cockpit for customer experience.

AI Experiences

The physical experience, made intelligent and measurable.

By experience

Stay Experience

Hospitality · Tourism

Every stay rated before departure.

Employee experience

Human resources

Anticipate turnover before the resignation.

Customer experience

Retail · Food service · Services

Every visit becomes actionable insight.

Other sectors

Public sector

Counters, timelines, transparency

Education

Teaching, support, campus

Distribution & Franchising

Network, concept, partners

Retail

Waiting time, cleanliness, stock

Hospitality

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