From noise to signal. From signal to action.
Your customers speak everywhere, but your tools don’t speak to each other. JABB captures every signal, links it to the right customer and the right location, understands it in its language, and triggers action. One loop, from voice of customer to proof of results.
Your customers talk to you everywhere. JABB listens to everything, in one place.
Google reviews, WhatsApp messages, social media, cameras, field audits: your customer signals are scattered, and disconnected. JABB captures them, ties them to the same customer and the same location, and turns them into decisions.
What goes in
What comes out
Capture. Connect. Understand. Act.
You buy the products that capture and the ones that act. The engine that connects and understands is built into each one.
AI engines
Five engines, included in every product, trained on Darija, French, and Arabic.
Topics, sentiment, emotions, and intent on every review, in Darija, French, Arabic, and English.
Transcription and analysis of voice notes and calls, including accents and code-switching.
Behaviors and objects across your cameras and photos. Never facial recognition.
Traffic peaks, churn risk, customer value: anticipate instead of react.
Written summaries, reports, and recommendations, with your enterprise models or ours.
GPS, timestamp, photo analysis, and quality score: the Golden Proof Protocol on every signal.
Any data. From insight to action.
5 types · 4 levels| Data type | Describe What happened? | Explain Why? | Predict What will happen? | Prescribe & act What should we do now? |
|---|---|---|---|---|
Text Reviews, chats, complaints | Themes and volumes | Sentiment, pain points, root causes | Weak signals, predicted churn | Automated reply and routing |
Voice Calls, voice notes | Darija · FR · AR transcription | Reasons, emotion, resolution | Churn intent | Live retention alert |
Image & video Cameras, photos | Traffic, queues, hotspots | Waiting time, drop-offs, incidents | Traffic peaks by hour | Staffing and WhatsApp alerts |
Behavior Purchases, usage, loyalty | Segments and journeys | Drop-offs, friction | Churn and customer value | Personalized next best offer |
Web & social Reviews, mentions, press | Share of voice, reputation | Crises, rising topics | Trends vs competitors | Response and targeted content |
At your place, on your infrastructure
JABB plugs into your systems, your models, and your cloud: your data stays yours.
Within your walls, for the strictest requirements.
Hosted in Morocco or your region.
Ready in 5 minutes, continuously updated.