One engine. Every experience.
JABB was born in customer experience. The same engine captures, connects, understands, and acts across any relationship where someone has an experience and can talk about it. Only the framework changes.
By experience
Twelve experiences, same rigor: proof, structure, action.
LiveCustomer experience
Every visit becomes actionable insight.
Employee experience
Anticipate turnover before the resignation.
Patient experience
Practitioner reputation and quality compliance.
Citizen Experience
Proof of action for oversight bodies.
Traveler Experience
One score across a multi-operator journey.
Tenant Experience
Tenant mix and lease renewals.
Network Experience
Pinpoint where the network breaks down.
Learner Experience
Enrollment retention and accreditation.
Member Experience
Reduce subscription churn.
Stay Experience
Every stay rated before departure.
Digital experience
Your apps and websites rated like your stores.
Visitor experience
Every visit and every event measured.
By sector
The businesses we can work with, from point of sale to national networks.
Retail
Waiting time, cleanliness, stock
Food service
Quality, speed, service
Banking & insurance
Branch, advisor, turnaround time
Telecom
Stores, calls, network
Healthcare
Reception, wait time, follow-up
Shopping malls
Footfall, services, brands
Transport
Check-in, onboard, baggage
Fitness & clubs
Usage, coaching, churn
Hospitality
Stay, services, reputation
Public sector
Counters, timelines, transparency
Education
Teaching, support, campus
Distribution & Franchising
Network, concept, partners