JABB CX
Audited like a real customer.
Scored, verified missions delivered with recommendations. In-store, by phone or online, using your own audit grids, assigned to the most qualified Jabbers.
Mystery shopping, at scale
Run your mystery visits on your own criteria, with proof at every step and recommendations ready to apply.
You frame every mission
You define your sites, audit grid, and schedule. Missions can be carried out in-store, by phone, or online.
- Your sites to audit
- Your audit grid
- Your visit schedule
JABB CX executes and proves it
Missions are assigned to the most experienced Jabbers in the community. Every step of the visit is verified with GPS, timestamps, and photos.
- Most experienced Jabbers
- Proof at every step
- In-store or online missions
You receive actionable audits
Results come scored by category, site by site. You can also compare stores, franchisees, and resellers, with recommendations ready to apply.
- Scores by category
- Comparison across your sites
- Recommendations ready to apply
What changes
Every step backed by GPS, timestamp and photos.
Dozens of sites audited on the same checklist, at the same time.
From brief to report in 48 hours, while an agency takes weeks.
From 150 to 300 MAD per mission, in prepaid credits.
All features
Mystery shopping, at network scale.
In-store, by phone or online, using your own audit grids.
Missions assigned to the most experienced profiles in the community.
GPS, timestamp and photos at every step of the visit.
Cleanliness, welcome, interaction, offer clarity, payment…
By outlet, with actionable recommendations.
Compare stores, franchisees and resellers.
Frequency, time slots and number of visits per site, set once.
All audits in JABB VOC, compared with customer reviews.
A second mission checks that the corrective action was actually completed.
Audit grid
8 categories · scores out of 5 · sample
One mission, end to end
You brief
Your locations, your scorecard, your schedule.
We assign
The most qualified Jabbers, in the right place.
They visit
Every step verified by GPS, timestamp, and photos.
You receive
Category scores and recommendations, location by location.
In pictures
Who it's for
Frequently asked questions
Yes. We use your existing scorecards and weightings, or build one with you during the scoping workshop.
Based on their review history, AI quality score, and geographic proximity. Missions are reserved for the most reliable profiles.
Through prepaid credit bundles, from 150 to 300 MAD per mission depending on complexity.
No. They behave like ordinary customers. Only their proof points (GPS, timestamp, photos) appear in the report.