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04 · Capture · Social listening

Sonar

Listening to the web and social media.

What people say about you, elsewhere.

What people say about you elsewhere (reviews, social, forums, press), scored, categorized, and linked to your locations. Crisis detection in minutes, competitor benchmarking, weekly reports, directly in JABB VOC.

Sonar continuously listens to public sources: Google and Maps reviews, Instagram, Facebook, TikTok, X, forums, and press. Every mention is scored, categorized by theme, and linked to the right location, in Darija, French, Arabic, or English. A negative spike triggers an alert within minutes. You compare your share of voice with competitors, and see web signals next to field signals on the same screen.

7 minTo detect a crisis
10+Public sources
4Languages analyzed
1One screen with field data
Sonar

What changes

Stop discovering a crisis too late

A negative spike spotted in minutes, not Monday morning.

Connect the web to the field

Every mention linked to the right location.

See where you stand in the market

Your share of voice and reputation versus competitors.

Understand every language

Darija, Arabizi, French, Arabic, and English.

Capture

All features

Listening to the web and social media.

1All sources

Reviews, social media, forums, press, and RSS feeds. Public data only.

2Sentiment & themes

Every mention scored, categorized, and linked to the right location.

3Crisis detection

A spike spotted in minutes, not Monday morning.

4Competitor benchmark

Your share of voice and reputation versus the market.

5Weekly reports

Automated, in French, Arabic, or English.

6One screen

The web next to the field, directly in JABB VOC.

7Darija & Arabizi

Written mentions in dialect or Latin script are understood.

8Suggested replies

AI suggests a reply tailored to the tone and context of each review.

9WhatsApp alerts

The right owner alerted as soon as an issue escalates.

Sources monitored

Google
Google Maps
Instagram
Facebook
TikTok
X
YouTube
TripAdvisor
Sources
Google & Maps reviewsSocial mediaForumsPress & RSS

How Sonar listens

01

You define

Brands, sites, competitors, and keywords.

02

Sonar collects

Public mentions, continuously.

03

AI classifies

Sentiment, topic, site, severity.

04

You respond

Alerts, replies, and targeted content.

Sonar

In pictures

Sonar

Who it's for

Crisis management
Store reputation
Competitive monitoring
Product launch
Marketing campaigns
Press relations

Frequently asked questions

No. Only public sources: reviews, posts, forums, and press.

Yes, both written and Arabizi, alongside French, Arabic, and English.

Yes. You list the brands to monitor, and Sonar compares your share of voice and reputation against theirs, week after week.

Continuously. Crisis alerts go out within minutes, summary reports every week.

Listening to the web and social media.

2-hour scoping workshop, 3-month pilot, scale-up based on results.