Delete your account or your JABB data.
This page covers the JABB mobile app (Android and iOS), published by JABB. It explains how to request deletion of your account, how to delete certain data without closing your account, what is deleted and what is kept.
- Application
- JABB · Android (pro.jabb.mobile) and iOS
- Publisher
- JABB LLC · JABB SARL
Delete your JABB account
Three steps, no need to open the app.
- 1Submit your request
Fill out the form on this page using your account email or phone number. You can also write to salim@jabb.cx with the subject line “Delete my JABB account”.
- 2We verify it’s really you
You receive a confirmation message at your account address. Without a reply from you, nothing is deleted.
- 3Your account is deleted
The account and associated data are deleted within 30 days at most after verification. You receive an email when it’s done.
What is deleted
- Your account information: name, email, phone, language, password, preferences.
- Your contributions linked to your account: ratings, written reviews, voice notes, photos, answers to questions.
- GPS locations recorded with your contributions and missions.
- Your JABBeez balance and history, as well as unused coupons.
- Your device identifiers and notification tokens.
What may be kept
- Anonymized and aggregated statistics that can no longer identify you.
- Information we are legally required to retain, for the legal retention period, then deleted.
- Logs strictly necessary for security and fraud prevention, for as long as needed for that purpose.
Delete data without deleting your account
You can request deletion of part of your data and keep your account. Choose “Delete certain data” in the form and specify which data:
- one or more reviews, voice notes or photos;
- your location data;
- information from your profile;
- your conversations with Jabby, the AI assistant.
The timeline is the same: within 30 days at most after verification.
Request deletion
Use the email or phone number linked to your JABB account.
How your data is protected
The same rules apply across all JABB products.
Filings F211 for the platform and F118 for cross-border transfer. Law 09-08 by design.
Keeps detects behaviors and objects, never identities. Minimization, limited retention, local processing.
AI vision on receipts and evidence. Coins become coupons: cheating costs the fraudster.
French, Arabic, and English across the app, the WhatsApp agent, and reports.
Role-based access by site and region, audit logs, export on request.
JABB SARL in Casablanca (trade register and registered address on file) and JABB LLC in the United States.
A question about your data?
JABB SARL, 24 Rue des Papillons, Casablanca 20103, Morocco. Write to salim@jabb.cx: we reply within the timeframes set by law 09-08.
salim@jabb.cx