Growth

Why paying customers to speak changes everything

By the JABB team4 min read

Free data is over

Survey response rates sit at 20–30% and keep falling every year. Rewarded feedback converts 3× better (McKinsey).

The JABB Coins loop

Businesses fund the coins. Customers earn them in 30 seconds, then spend them in-store. The more they give, the more they get, and the more they come back.

A loyalty asset that keeps turning

Switching tools means killing a loyalty asset that works, on both sides. Switch cost: under 3 months.

Ready to find out what your customers never told you?

Why paying customers to speak changes everything · JABB