The Voice of Customer platform for businesses in Morocco.
Capture feedback on locations, products, apps, websites and call support. Read it as one signal. Act the same day.
Everything your customers experience, in one place
Five touchpoints, one reading grid.
Stores, branches, restaurants: a QR code at the counter, feedback in 30 seconds.
What the customer thinks of the product itself, with a photo if needed.
The journey in your app, rated by real users.
Online ordering, payment, delivery.
Every customer service call, rated on the spot.
From noise to signal, in four steps
- Capture
Voice, photo, text or note, in Darija, French, Arabic or English.
- Verify
Golden Proof Protocol: location, time and photo checked before they reach your dashboard.
- Understand
AI sorts by topic, site and journey stage.
- Act
Alerts, action plans, and the customer is notified when you’ve fixed it.
Built for Morocco
A platform that understands the reality you operate in.
Your customers speak however they want. You read it in your language.
Declared processing, protected data, no data ever resold.
Fake reviews don’t get through: every contribution is checked.
JABBeez give people a reason to speak up, and come back.
Seven products, one loop
Voice of the customer in 30 seconds, rewarded.
The real-time cockpit for customer experience.
Mystery shopping, at network scale.
Listening to the web and social media.
Your cameras start talking.
The physical experience, made intelligent and measurable.
Ask the question. Three sends humans to get the answer.
In your sector
Frequently asked questions
It’s a tool that brings together what your customers say about their experience across all your touchpoints, and turns it into decisions: priorities, alerts, action plans.
Through a QR code in-store, the JABB App, WhatsApp, mystery shopping visits, public online reviews and, if you want, your existing cameras. Customers don’t need to download anything to share feedback.
In Darija, French, Arabic and English. Dashboards and reports are available in French, English and Arabic.
JABB VOC starts at 500 MAD per site per month. We begin with a scoping workshop and a three-month pilot.